SECTION 1: Privacy
What Do We Use Your Information For?
We require this information to understand your needs and provide you with a better service and, in particular, for the following reasons:
Internal record keeping of your enquiry if posted through a web form.
We may use the information you provide on the Contact Us form to improve the quality, functionality and accuracy of the web site, or for providing a quotation for site investigation work or other services. If a response is necessary, we will only use your email for the purpose of contacting you in relation to that enquiry you have made.
If you use the Subscribe form we may periodically send promotional emails (PDF information) about new services which we think you may find interesting. This contact is always using the email address that you have provided.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect from these web forms.
When you browse our site, Google Analytics automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about the amount of time you have spent on our site, the pages accessed, the general geographical area in which you are located and type of browser. This data collection is used to improve our content and site layout only.
SECTION 2: Consent
How Do You Get My consent?
When you provide us with personal information (name, email and telephone) in relation to our Contact Us form we ask you to explicitly consent to the information you send. We will only use that information for that specific reason alone.
How Do I Withdraw My Consent?
If after you provide us with your information either by use of our Contact Us or Subscribe Web forms, then you change your mind, you can withdraw your consent at any time by mailing us at our registered office address.
SECTION 3: Disclosure
We will disclose your personal information only if we are required by law to do so.
SECTION 4: Data Storage
Your data is stored on our own password protected email server and which is situated behind industry recognised firewall system with up-to-date malware protection.
SECTION 5: Third-Party Services and Links
In general, the third-party providers (i.e. investigation subcontracting services) used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. Information will not be provided to third-parties outside the realms of your enquiry request and level of confidentially you indicate.
When you click on links on our site, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECTION 6: Security
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
Although no method of transmission over the Internet or electronic storage is 100% secure, we implement generally accepted industry standards.
SECTION 7: Cookies
Provided below are the cookies we use in conjunction with this website. The list is incorporated herein to assist in your decision-making processes and whether you would prefer to opt-out of cookies or not. Opt-out by altering your web browser’s settings to reject cookies.
1. Google Analytics: we use Google Analytics to measure how our site is used by visitors and to generate useful information for our own use only. Google Analytics, however, does not collect any personally identifiable information about you.
Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
QUESTIONS & CONTACT DETAILS
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, please contact us using the contact page or by mail at our registered address.